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FAQ for homeowners
- Ampio is a building automation system that enables automation and remote control of functions in your home, such as lighting, heating, blinds, alarms, etc. To find out more about the capabilities of our system, go to Functionalities.
- No, Ampio is a distributed system. Each device operates independently, which means that the failure of one component does not affect the operation of the entire system. We have described the nuances of the distributed system HERE.
- - Security: Remote monitoring and control of alarms, smoke detectors, carbon monoxide detectors and flood detectors. - Convenience: Control your home using your smartphone, tablet or voice commands. - Savings: Optimise your electricity and heat consumption, e.g. by automatically lowering the temperature when you are away. You can read up more about the detailed benefits of our system HERE.
- No, the installation and initial configuration of the Ampio system require technical knowledge and should be performed by a certified installer. This ensures that the system will function properly and be covered by the manufacturer's warranty.
- Yes, Ampio is a modular system, which allows for easy expansion in the future, depending on your needs. You can add new features and devices, adapting the system to changing requirements.
- Ampio does not charge any additional fees for usage, software updates or services. You pay a one-time fee for the purchase and installation of the equipment.
- The Ampio system can be integrated with various sensors, such as motion sensors, door/window opening sensors, and an alarm. If an intruder is detected, the system can automatically activate a siren, turn on lights in the entire house, and send a notification to your smartphone.
- Yes, most of the Ampio system's functions work locally within your home, even when there is no internet access. This allows you to control lighting, blinds, and heating using a touch panel or wall switches. Internet access is only required for remote control via the mobile app.
- Access to the installation via the Ampio UNI mobile application is possible in two ways, both of which provide full control over security.
- Local access
- - Only those who know the username and password can access the installation. This is the default method of controlling the system from the local network.
- Remote access (via Ampio Cloud)
- - To gain remote access, the user must have an account in the Ampio cloud. The owner of the installation grants them remote access rights, which is much more secure than sharing the password to the entire installation.
- The owner of the installation always has full insight and control over who has access to the system via the cloud and can revoke permissions at any time.
- The installer can also gain remote access via the Ampio Cloud platform, enabling efficient system configuration during implementation.
- Yes, the system is completely safe. The devices are powered by low voltage, and all components are hidden in the walls, which minimises the risk of children coming into contact with the electrical installation.
- Yes, Ampio can be integrated with voice assistants, allowing you to conveniently control selected functions using voice commands.
- As an electrical installation, the Ampio system switches off in the event of a power failure, just like a traditional domestic installation. When power is restored, all modules switch back on, adopting safe settings. If you want to ensure uninterrupted operation, the system can be equipped with an emergency power source (e.g. UPS or power generator). This way, Ampio and other electrical devices can continue to function. In addition, Ampio modules for alarm systems can be powered by batteries in emergency situations. This ensures that safety-related functions (e.g. motion detectors) will continue to operate even during a power failure.
- Yes. All user data is protected with passwords, and communication within the system and with mobile applications is encrypted. Ampio operates locally in your home, so there is no need to send sensitive data to external cloud servers, which further enhances your security.
- Yes. Ampio modules are characterised by very low energy consumption. In addition, thanks to automation and scheduling capabilities, the system helps to optimise electricity and heating consumption, which translates into real savings.
- Ampio is not just a system for automating basic functions. It is a platform that allows you to create advanced scenarios, such as activating blinds and lights at a specific time, simulating the presence of household members during holidays, or sending notifications to your phone when something happens in your home.
- Ampio is perfect for both scenarios. Its modular design allows for flexible adaptation to smaller and larger spaces. You can start with basic functions, such as lighting or blind control, and expand the system with additional elements in the future.
- Absolutely not. The Ampio system increases the value of the flat/house and its attractiveness on the property market. The owner who purchases the flat/house receives a modern, functional solution that improves the quality of life.
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FAQ for professionals
- - Reliability: The distributed architecture of the system ensures high reliability by eliminating single points of failure. Find out more about the distributed system HERE - Flexibility: The system is highly flexible and can be adapted to various types of buildings, from single-family homes to offices and hotels. - Technical support: Ampio offers professional technical support for installers and developers.
- The Ampio system uses a CAN bus, which significantly simplifies installation. It requires a single signal cable to which all modules and panels are connected. This eliminates the need to run multiple cables to each control point, which makes work easier for designers and electricians and reduces material costs.
- Ampio offers certification training for installers, covering both theory and practice. Completion of the training is a prerequisite for obtaining a certificate that allows for the legal installation and configuration of the system. Learn more about our training offer HERE.
- Yes, Ampio can be integrated with many other systems, such as KNX, DALI, or alarm systems. For more information, visit Integrations on our website.
- Yes, the Ampio system is ideal for commercial applications. It allows for the optimisation of energy consumption in hotel rooms, process automation, and centralised management of the entire facility. Check out our Industries section for more information.
- Although Ampio is a wired system and its installation is easier during the construction phase, thanks to the use of special modules, the system can also be installed during renovation. However, this requires more detailed planning and may be more expensive than installation in a new building.
- The main advantage of Ampio compared to wireless systems is its stability and reliability. A wired system is not susceptible to signal interference, which can occur in wireless systems, ensuring uninterrupted operation.
- No, the Ampio system is configured using dedicated software. This ensures stability, security and full functionality of the system. To learn more, visit the Configuration site.
- Ampio offers technical support for both installers and end users. If your customers have any questions or issues, they can count on assistance.
- A smart home is now a standard feature that enhances comfort and increases property value. The Ampio system enables advanced automation that will set your projects apart from the competition and make them appear more modern and luxurious.
- The key advantage of Ampio is its distributed architecture, which eliminates single points of failure, making it extremely reliable. In addition, the system offers tremendous configuration flexibility and openness to integration with other systems, allowing for the creation of personalised and comprehensive solutions.
- Ampio offers a wide range of support during the design phase. Our experts will help you select the right modules and plan the installation so that the final solution is optimal, reliable and tailored to your customer's needs.
- Yes, if the customer authorises it, you can gain remote access to their system, allowing for quick diagnostics and troubleshooting without having to travel to the site. This significantly reduces response times and improves customer service quality.
- Yes, Ampio is the perfect solution for large housing estates. The system allows for centralised management of common areas and offers the possibility of individual configuration in each flat. Its modularity means that you can offer a basic standard package and an upgrade option for more demanding customers.
- Ampio system control panels are made of stylish glass, giving them a minimalist and modern design. They are available in a variety of colours, allowing them to be perfectly matched to the colour palette of your project. It is also possible to customise the icons and button layout on the panels to make them intuitive for the user. Learn more about our touch panels HERE.
Want to find out more?
Visit our Knowledge Base, where you will find detailed guides and instructions on how to use the Ampio system.
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